Sales Policy
Effective Date: January 16, 2025

At Lange Legacy, we are committed to providing our customers with high-quality luxury timepieces, expert guidance, and exceptional service. Our Sales Policy outlines the terms and conditions that apply when purchasing products from us.

1. Product Availability:
All products displayed on our website are subject to availability. While we make every effort to ensure that our inventory is up-to-date, there may be instances when an item is out of stock or unavailable. In such cases, we will notify you promptly and offer alternative options or a full refund.

2. Pricing:
All prices are listed in USD and are subject to change without prior notice. The price displayed on our website at the time of purchase will be the final price. Sales tax will be applied based on your shipping address, and any applicable shipping charges will be added at checkout.

3. Order Confirmation:
Once you place an order with Lange Legacy, you will receive an order confirmation email with the details of your purchase. This email serves as acknowledgment of your order, but does not guarantee that your order has been processed or that the product is available for delivery. An additional email will be sent once your order has been processed and is ready for shipment.

4. Payment Methods:
We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, etc.) and secure payment gateways. By completing a transaction on our website, you confirm that the payment method provided is valid and that you have authorization to use it.

5. Shipping:
We offer shipping to various locations. Shipping fees and delivery times are calculated at checkout based on your shipping address and the selected shipping method. Please note that some orders may be subject to customs duties, taxes, or other fees depending on the destination.

6. Cancellations:
Orders can be canceled within 24 hours of placing the order. After this period, cancellations may not be possible, as we begin processing and preparing your order for shipment. If you wish to cancel an order, please contact our customer service team immediately at info@langelegacy.com.

7. Customer Service:
Our customer service team is available to assist with any questions or concerns you may have regarding your order. We are committed to ensuring a smooth and satisfactory shopping experience and encourage you to reach out with any inquiries.

8. Changes to Sales Policy:
Lange Legacy reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any updates.

Contact Us:
If you have any questions about our Sales Policy or need assistance with an order, please contact us:

  • Email: info@langelegacy.com
  • Phone: (513) 843-4075
  • Address: 158 S Fir St, Ventura, California (CA), 93001